Insights From The Inside at Microsoft - with David Swenson, Netlogic
E5 • Mar 1, 2026 • 35 minsChris Engler delves into IT modernization with David Swenson, focusing on device management via Intune and Microsoft 365 Lighthouse. They explore feedback mechanisms, generative AI in business, and modern workplace strategies. As CIO at NetLogic, Swenson shares insights on IT operational overhead, best practices, and global strategy consensus. The episode highlights the evolution of the My 365 program, MSP partner support, AI's role in IT, and lessons from lean manufacturing. It concludes with the benefits of standardization in IT support and a preview of upcoming events.
True Partnership with MSP's - Chris Traxler, The 20 MSP
E4 • Feb 1, 2026 • 42 minsChris Engler and Chris Traxler explore the dynamics of partnerships and common founder mistakes in sales process engineering. They discuss post-acquisition growth, culture evolution, and traits of successful sales leadership. The conversation shifts to building and scaling effective sales teams, highlighting Engler IT's relationship with the 20 MSP and the benefits of community and scalability. The episode introduces ID 2020 and user identity verification, addressing social engineering and information risks. Operational maturity in authorization and the evolution of the support desk are examined, along with accountability and performance metrics. The episode concludes with appreciation for partnerships and closing remarks.
Navigating Cyber Insurance with Kevin Ishizu, Telivy
E3 • Dec 21, 2025 • 41 minsChris Engler and Kevin Ishizu dive into the current landscape of cyber insurance, starting with recent statistics on cyber claims. They discuss the evolution and challenges in the cyber insurance industry, highlighting the gap between cybersecurity posture and insurance requirements. Misconceptions about cyber risk and the scrutiny in insurance applications are addressed. Key factors in cyber risk assessment are examined, with a focus on AI's role. The episode introduces zero trust architecture and offers top actions for small businesses to enhance cyber insurability. Practical tips for cyber insurance underwriting wrap up the discussion.
Getting Started with AI - Chris Gross, Breach Secure Now
E2 • Nov 11, 2025 • 24 minsChris Engler and Chris Gross delve into the risks associated with free AI tools and the balance between AI hype and its practical value. They discuss the importance of employee education and how AI can empower teams, introducing the ARIA assessment. Partner feedback and insights from the assessment are shared, highlighting AI's role in enhancing cybersecurity awareness. The episode wraps up with a clarification on the risks of free AI tools and final advice for small to medium-sized businesses.
Mature Cybersecurity with Ethan Tancredi, Huntress
S1 E1 • Oct 31, 2025 • 34 minsChris Engler and Ethan Tancredi discuss cybersecurity priorities for small businesses, Ethan's IT journey, leadership roles, and the importance of SIEM. They explore Huntress's unique strategies, AI's role, and essential practices. Predictions and a Huntress threat actor case study wrap up the episode.


